Privacy Policy

Introduction

The Wellness Center of NWJ is committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy explains what information we collect, how we use it, how we safeguard it, and the choices you have regarding your information.

By visiting our website or submitting information through our forms, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

a. Information You Provide Directly

When you interact with our site, request an appointment, request a complimentary intro call, or contact us, you may provide information including:

• Name
• Email address
• Phone number
• Address, city, state, and ZIP code
• Health-related concerns you voluntarily share
• Scheduling preferences and appointment details
• Additional notes or questions submitted via our intake forms

We do not require you to submit protected health information (PHI) through our website. Any information you choose to share is used solely to assist with scheduling, assessing whether our services are a good fit, and preparing for your consultation.

b. Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies and similar technologies, including:

• IP address
• Device type and operating system
• Browser type and version
• Pages viewed and time spent on pages
• Click behavior and navigation paths
• Approximate location (city and state) based on IP address

This information helps us understand how visitors use our site, improve performance, and enhance your overall experience.

c. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience and help us understand how people use our site. These may include:

• Essential cookies required for basic site functionality.
• Analytics cookies to understand traffic patterns and page performance.
• Preference cookies to remember certain user or device settings.

When you visit our homepage, you will see a cookie banner that allows you to accept or decline non-essential cookies. You can also manage cookies through your browser settings.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To schedule and manage complimentary intro calls and consultations.
• To communicate with you about appointments, availability, and next steps.
• To review your concerns and determine whether our services may be appropriate for you.
• To respond to your questions or requests for information.
• To improve our website, services, and user experience.
• To send optional wellness-related updates or information, if you choose to opt in.
• To maintain internal records and administrative functions.

We do not sell your personal information. We do not share personal information with third parties for their own independent marketing purposes.

3. How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or disclosure. These safeguards may include:

• Secure website hosting and encryption where appropriate.
• Limiting access to personal information to authorized personnel.
• Using reputable platforms and tools that follow industry security standards.
• Regular updates to our website theme and software to address security issues.

While no online system can be guaranteed to be 100 percent secure, we take appropriate steps to protect the information you provide through our website.

4. Sharing Your Information

We may share your information only in limited situations, as described below:

a. Service Providers

We may share limited information with trusted third-party service providers who assist us in operating our website, sending communications, or supporting our practice (for example, website hosting platforms, email service providers, or practice management tools). These providers are required to keep your information confidential and are not permitted to use it for their own marketing purposes.

b. Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal processes such as subpoenas, court orders, or government regulations, or to protect our rights or the safety of others.

c. With Your Permission

We may share your information with third parties if you expressly request or authorize us to do so.

5. Your Choices and Rights

a. Cookie Preferences

You can accept or decline non-essential cookies through the cookie banner on our homepage. Most web browsers also allow you to manage cookies through their settings, including blocking or deleting cookies.

b. Communication Preferences

If you receive email updates or newsletters from us, you can opt out at any time by following the unsubscribe instructions included in those emails or by contacting us directly.

c. Accessing, Updating, or Deleting Your Information

You may contact us to request access to the personal information we hold about you, to correct inaccuracies, or to request deletion of certain information, subject to applicable legal and record-keeping requirements.

To make such a request, please contact us using the information provided in the “Contact Us” section below.

6. Children’s Privacy

Our website and services are primarily intended for adults. We do not knowingly collect personal information from children under the age of 13 without appropriate parental or guardian consent.

If we become aware that information has been submitted by a child under 13 without such consent, we will take reasonable steps to delete that information from our records.

7. External Links

Our website may contain links to external websites, such as social media platforms or third-party resources. We are not responsible for the content, security, or privacy practices of those external sites. We encourage you to review the privacy policies of any websites you visit through external links.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The “Effective Date” at the top of this page indicates when this policy was last updated.

Any changes will be posted on this page, and we encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

The Wellness Center of NWJ
109 Main Street
First Floor
Succasunna, NJ 07876

Email: LoriLeeRD@thewellnesscenternwj.com
Main: 973-895-2003
Fax: 973-895-9312
Cell: 973-867-8303